Enforcement Statistical Overview
| FISCAL YEAR | 19/20 | 20/21 | 21/22 | 22/23 | 23/24 | 24/25 |
| COMPLAINTS/CASES OPENED | ||||||
| Complaints Received | 6,304 | 6,705 | 4,483 | 5,117 | 5,617 | 517 |
| Referred for Investigation | 6 | 6 | 16 | 0 | 0 | 510 |
| Cases Referred to AG | 75 | 21 | 29 | 75 | 80 | 21 |
| DISCIPLINARY FILINGS | ||||||
| Accusations Filed | 69 | 24 | 18 | 44 | 51 | 8 |
| Statement of Issues (SOI) Filed | 3 | 2 | 2 | 4 | 3 | 0 |
| WITHDRAWALS/DISMISSALS | ||||||
| Accusations Withdrawn or Dismissed | 4 | 3 | 4 | 2 | 1 | 0 |
| SOI Withdrawn or Dismissed | 1 | 3 | 1 | 1 | 2 | 1 |
| DISCIPLINARY DECISION OUTCOMES | ||||||
| Revocation | 30 | 25 | 9 | 8 | 27 | 4 |
| Voluntary Surrender of License | 19 | 11 | 3 | 2 | 3 | 0 |
| Suspension Only | 1 | 0 | 0 | 0 | 0 | 0 |
| Probation with Suspension | 47 | 17 | 6 | 5 | 4 | 1 |
| Applicant Licenses Denied | 0 | 0 | 0 | 0 | 0 | 0 |
| Probation Only | 1 | 6 | 1 | 4 | 1 | 1 |
| Public Reprimand | 0 | 0 | 0 | 0 | 0 | 0 |
| Other Decisions | 0 | 2 | 0 | 2 | 0 | 0 |
| TOTAL DECISIONS | 98 | 61 | 19 | 21 | 35 | 6 |
| DECISIONS (BY VIOLATION TYPE) | ||||||
| Contractual | 0 | 0 | 0 | 0 | 0 | 0 |
| Fraud | 6 | 0 | 0 | 0 | 0 | 1 |
| Health and Safety | 9 | 12 | 6 | 4 | 16 | 3 |
| Non-Jurisdictional | 0 | 0 | 0 | 0 | 0 | 0 |
| Incompetence/Negligence | 8 | 4 | 1 | 5 | 5 | 1 |
| Other | 0 | 0 | 0 | 1 | 0 | 0 |
| Personal Conduct | 0 | 0 | 1 | 0 | 0 | 0 |
| Product Quality | 0 | 0 | 0 | 0 | 0 | 0 |
| Unprofessional Conduct | 1 | 0 | 0 | 1 | 1 | 0 |
| Sexual Misconduct | 0 | 0 | 0 | 0 | 1 | 0 |
| Unlicensed Activity | 36 | 16 | 1 | 6 | 11 | 1 |
| Criminal Charges/Convictions | 0 | 1 | 1 | 4 | 1 | 0 |
| Total | 60 | 33 | 10 | 21 | 35 | 6 |
Updated August 2024