Enforcement Statistical Overview

FISCAL YEAR* 17/18 18/19 19/20 20/21 21/22*
COMPLAINTS/CASES OPENED          
Complaints Received 5,107 4,560 6,304 6,705 749
Referred for Investigation 13 0 6 6 3
Cases Referred to AG 91 106 75 21 2
DISCIPLINARY FILINGS          
Accusations Filed 63 77 69 24 1
Statement of Issues (SOI) Filed 5 22 3 2 0
WITHDRAWALS/DISMISSALS          
Accusations Withdrawn or Dismissed 8 1 4 3 2
SOI Withdrawn or Dismissed 0 0 1 3 0
DISCIPLINARY DECISION OUTCOMES          
Revocation 24 20 30 25 7
Voluntary Surrender of License 14 16 19 11 0
Suspension Only 1 0 1 0 0
Probation with Suspension 37 57 47 17 3
Applicant Licenses Denied 1 0 0 0 0
Probation Only 9 13 1 6 1
Public Reprimand 0 0 0 0 0
Other Decisions 0 1 0 2 0
TOTAL DECISIONS 86 107 98 61 11
DECISIONS (BY VIOLATION TYPE)          
Contractual 0 0 0 0 0
Fraud 4 1 6 0 0
Health and Safety 10 18 9 12 3
Non-Jurisdictional 0 0 0 0 0
Incompetence/Negligence 11 6 8 4 1
Other 1 1 0 0 0
Personal Conduct 2 2 0 0 1
Product Quality 0 0 0 0 0
Unprofessional Conduct 0 0 1 0 0
Sexual Misconduct 0 0 0 0 0
Unlicensed Activity 40 41 36 16 1
Criminal Charges/Convictions 0 0 0 1 0
Total 68 69 60 33 6
*Data updated through August 2021
Updated September 2021