| FISCAL YEAR* |
16/17 |
17/18 |
18/19 |
19/20 |
20/21* |
| COMPLAINTS/CASES OPENED |
|
|
|
|
|
| Complaints Received |
4,057 |
5,107 |
4,560 |
6,304 |
5,279 |
| Referred for Investigation |
14 |
13 |
0 |
6 |
0 |
| Cases Referred to AG |
63 |
91 |
106 |
75 |
17 |
| DISCIPLINARY FILINGS |
|
|
|
|
|
| Accusations Filed |
104 |
63 |
77 |
69 |
19 |
| Statement of Issues (SOI) Filed |
3 |
5 |
22 |
3 |
1 |
| WITHDRAWALS/DISMISSALS |
|
|
|
|
|
| Accusations Withdrawn or Dismissed |
2 |
8 |
1 |
4 |
2 |
| SOI Withdrawn or Dismissed |
1 |
0 |
0 |
1 |
1 |
| DISCIPLINARY DECISION OUTCOMES |
|
|
|
|
|
| Revocation |
38 |
24 |
20 |
30 |
15 |
| Voluntary Surrender of License |
20 |
14 |
16 |
19 |
7 |
| Suspension Only |
2 |
1 |
0 |
1 |
0 |
| Probation with Suspension |
37 |
37 |
57 |
47 |
11 |
| Applicant Licenses Denied |
1 |
1 |
0 |
0 |
0 |
| Probation Only |
4 |
9 |
13 |
1 |
5 |
| Public Reprimand |
0 |
0 |
0 |
0 |
0 |
| Other Decisions |
0 |
0 |
1 |
0 |
2 |
| TOTAL DECISIONS |
102 |
86 |
107 |
98 |
40 |
| DECISIONS (BY VIOLATION TYPE) |
|
|
|
|
|
| Contractual |
0 |
0 |
0 |
0 |
0 |
| Fraud |
38 |
4 |
1 |
6 |
0 |
| Health and Safety |
7 |
10 |
18 |
9 |
11 |
| Non-Jurisdictional |
0 |
0 |
0 |
0 |
0 |
| Incompetence/Negligence |
8 |
11 |
6 |
8 |
4 |
| Other |
0 |
1 |
1 |
0 |
0 |
| Personal Conduct |
5 |
2 |
2 |
0 |
0 |
| Product Quality |
0 |
0 |
0 |
0 |
0 |
| Unprofessional Conduct |
0 |
0 |
0 |
1 |
0 |
| Sexual Misconduct |
1 |
0 |
0 |
0 |
0 |
| Unlicensed Activity |
26 |
40 |
41 |
36 |
12 |
| Criminal Charges/Convictions |
0 |
0 |
0 |
0 |
0 |
| Total |
85 |
68 |
69 |
60 |
27 |
| *Data updated through January, 2021 |
|
|
|
|
|
| Updated March 2021 |
|
|
|
|
|
|
|
|
|
|
|
|
|
