Enforcement Statistical Overview
| FISCAL YEAR | 20/21 | 21/22 | 22/23 | 23/24 | 24/25* |
| COMPLAINTS/CASES OPENED | |||||
| Complaints Received | 6,705 | 4,483 | 5,117 | 5,617 | 2,823 |
| Referred for Investigation | 6 | 16 | 0 | 0 | 2,401 |
| Cases Referred to AG | 21 | 29 | 75 | 80 | 93 |
| DISCIPLINARY FILINGS | |||||
| Accusations Filed | 24 | 18 | 44 | 51 | 60 |
| Statement of Issues (SOI) Filed | 2 | 2 | 4 | 3 | 0 |
| WITHDRAWALS/DISMISSALS | |||||
| Accusations Withdrawn or Dismissed | 3 | 4 | 2 | 1 | 4 |
| SOI Withdrawn or Dismissed | 3 | 1 | 1 | 2 | 1 |
| DISCIPLINARY DECISION OUTCOMES | |||||
| Revocation | 25 | 9 | 8 | 27 | 13 |
| Voluntary Surrender of License | 11 | 3 | 2 | 3 | 1 |
| Suspension Only | 0 | 0 | 0 | 0 | 0 |
| Probation with Suspension | 17 | 6 | 5 | 4 | 7 |
| Applicant Licenses Denied | 0 | 0 | 0 | 0 | 1 |
| Probation Only | 6 | 1 | 4 | 1 | 2 |
| Public Reprimand | 0 | 0 | 0 | 0 | 1 |
| Other Decisions | 2 | 0 | 2 | 0 | 0 |
| TOTAL DECISIONS | 61 | 19 | 21 | 35 | 25 |
| DECISIONS (BY VIOLATION TYPE) | |||||
| Contractual | 0 | 0 | 0 | 0 | 0 |
| Fraud | 0 | 0 | 0 | 0 | 1 |
| Health and Safety | 12 | 6 | 4 | 16 | 10 |
| Non–Jurisdictional | 0 | 0 | 0 | 0 | 0 |
| Incompetence/Negligence | 4 | 1 | 5 | 5 | 2 |
| Other | 0 | 0 | 1 | 0 | 0 |
| Personal Conduct | 0 | 1 | 0 | 0 | 0 |
| Product Quality | 0 | 0 | 0 | 0 | 0 |
| Unprofessional Conduct | 0 | 0 | 1 | 1 | 2 |
| Sexual Misconduct | 0 | 0 | 0 | 1 | 0 |
| Unlicensed Activity | 16 | 1 | 6 | 11 | 9 |
| Criminal Charges/Convictions | 1 | 1 | 4 | 1 | 1 |
| Total | 33 | 10 | 21 | 35 | 25 |
*Starting FY 24–25, annual report parameter updated, cases referred for internal Investigation are being counted.
Updated January 2025