Enforcement Statistical Overview

FISCAL YEAR* 16/17 17/18 18/19 19/20 20/21*
COMPLAINTS/CASES OPENED          
Complaints Received 4,057 5,107 4,560 6,304 5,279
Referred for Investigation 14 13 0 6 0
Cases Referred to AG 63 91 106 75 17
DISCIPLINARY FILINGS          
Accusations Filed 104 63 77 69 19
Statement of Issues (SOI) Filed 3 5 22 3 1
WITHDRAWALS/DISMISSALS          
Accusations Withdrawn or Dismissed 2 8 1 4 2
SOI Withdrawn or Dismissed 1 0 0 1 1
DISCIPLINARY DECISION OUTCOMES          
Revocation 38 24 20 30 15
Voluntary Surrender of License 20 14 16 19 7
Suspension Only 2 1 0 1 0
Probation with Suspension 37 37 57 47 11
Applicant Licenses Denied 1 1 0 0 0
Probation Only 4 9 13 1 5
Public Reprimand 0 0 0 0 0
Other Decisions 0 0 1 0 2
TOTAL DECISIONS 102 86 107 98 40
DECISIONS (BY VIOLATION TYPE)          
Contractual 0 0 0 0 0
Fraud 38 4 1 6 0
Health and Safety 7 10 18 9 11
Non-Jurisdictional 0 0 0 0 0
Incompetence/Negligence 8 11 6 8 4
Other 0 1 1 0 0
Personal Conduct 5 2 2 0 0
Product Quality 0 0 0 0 0
Unprofessional Conduct 0 0 0 1 0
Sexual Misconduct 1 0 0 0 0
Unlicensed Activity 26 40 41 36 12
Criminal Charges/Convictions 0 0 0 0 0
Total 85 68 69 60 27
*Data updated through January, 2021
Updated March 2021