Enforcement Statistical Overview

FISCAL YEAR* 17/18 18/19 19/20 20/21 21/22*
COMPLAINTS/CASES OPENED          
Complaints Received 5,107 4,560 6,304 6,705 337
Referred for Investigation 13 0 6 6 0
Cases Referred to AG 91 106 75 21 0
DISCIPLINARY FILINGS          
Accusations Filed 63 77 69 24 1
Statement of Issues (SOI) Filed 5 22 3 2 0
WITHDRAWALS/DISMISSALS          
Accusations Withdrawn or Dismissed 8 1 4 5 0
SOI Withdrawn or Dismissed 0 0 1 3 0
DISCIPLINARY DECISION OUTCOMES          
Revocation 24 20 30 25 3
Voluntary Surrender of License 14 16 19 11 0
Suspension Only 1 0 1 0 0
Probation with Suspension 37 57 47 17 2
Applicant Licenses Denied 1 0 0 0 0
Probation Only 9 13 1 6 1
Public Reprimand 0 0 0 0 0
Other Decisions 0 1 0 2 0
TOTAL DECISIONS 86 107 98 61 6
DECISIONS (BY VIOLATION TYPE)          
Contractual 0 0 0 0 0
Fraud 4 1 6 0 0
Health and Safety 10 18 9 13 2
Non-Jurisdictional 0 0 0 0 0
Incompetence/Negligence 11 6 8 4 0
Other 1 1 0 0 0
Personal Conduct 2 2 0 0 0
Product Quality 0 0 0 0 0
Unprofessional Conduct 0 0 1 0 0
Sexual Misconduct 0 0 0 0 0
Unlicensed Activity 40 41 36 16 1
Criminal Charges/Convictions 0 0 0 1 0
Total 68 69 60 34 3
*Data updated through July 2021
Updated August 2021