Enforcement Statistical Overview

FISCAL YEAR* 15/16 16/17 17/18 18/19 19/20 20/21
COMPLAINTS/CASES OPENED              
Complaints Received 3,727 4,057 5,107 4,560 6,304 2,924
Referred for Investigation 20 14 13 0 6 0
Cases Referred to AG 90 63 91 106 75 6
DISCIPLINARY FILINGS            
Accusations Filed 35 104 63 77 69 13
Statement of Issues (SOI) Filed 4 3 5 22 3 0
WITHDRAWALS/DISMISSALS            
Accusations Withdrawn or Dismissed 0 2 8 1 4 0
SOI Withdrawn or Dismissed 0 1 0 0 1 1
DISCIPLINARY DECISION OUTCOMES            
Revocation 18 38 24 20 30 10
Voluntary Surrender of License 3 20 14 16 19 1
Suspension Only 0 2 1 0 1 0
Probation with Suspension 33 37 37 57 47 5
Applicant Licenses Denied 0 1 1 0 0 0
Probation Only 0 4 9 13 1 0
Public Reprimand 0 0 0 0 0 0
Other Decisions 0 0 0 1 0 0
TOTAL DECISIONS 54 102 86 107 98 16
DECISIONS (BY VIOLATION TYPE)            
Contractual 0 0 0 0 0 0
Fraud 0 38 4 1 6 0
Health and Safety 8 7 10 18 9 4
Non-Jurisdictional 0 0 0 0 0 0
Incompetence/Negligence 4 8 11 6 8 0
Other 1 0 1 1 0 0
Personal Conduct 2 5 2 2 0 0
Product Quality 0 0 0 0 0 0
Unprofessional Conduct 0 0 0 0 1 0
Sexual Misconduct 0 1 0 0 0 0
Unlicensed Activity 29 26 40 41 36 4
Criminal Charges/Convictions 2 0 0 0 0 0
Total 46 85 68 69 60 8
*Data updated through September, 2020
Updated October 2020