Enforcement

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Disciplinary Actions Taken such as Probation, Suspension, and/or Revocation.

Disciplinary Actions Taken After July 1, 2009

Disciplinary Actions Taken After July 1, 2009 are found by using the License Search

• To Search for an Establishment License use the Verify an Establishment link
• To Search for an Individual License us the Verify a License link

If the Licensee has had Disciplinary Action taken the information will be displayed as seen below:

November 22, 2010	ACCUSATION FILED
January 04, 2012	REVOCATION
January 04, 2012	DECISION EFFECTIVE DATE

Note: Disciplinary Actions do not include Administrative Citations.

Disciplinary Actions Taken Prior to July 1, 2009

Click here to view our Disciplinary Actions (A–Z)

Have you ever thought of becoming an Expert Consultant?

Most licensees are familiar with Board's inspection program in which the Board may issue a citation for a violation of its regulations. But for more serious cases involving harm to consumers, the Board may take formal disciplinary action that can lead to a license being placed on probation or even revoked. In these instances, the Board uses experts gleaned from the ranks of the professions themselves to evaluate the evidence against a licensee and, if need be, testify at administrative hearings.

This is where you come in. As an expert consultant, you will review case materials and investigative reports, prepare written opinions, and possibly testify at administrative hearings involving licensees accused of incompetence, gross negligence, or unprofessional conduct.

An expert consultant must possess the following minimum qualifications:

1. A current and active license in their profession;
2. The license must be in good standing with no prior disciplinary actions or convictions, no pending investigations and no outstanding administrative fines;
3. The applicant must be currently working in the specific field of expertise and have 5 years of experience in that field;
4. A current, working knowledge of the Board's laws, rules and regulations;
5. Consistent, ongoing face–to–face client contact in a licensed establishment;
6. Strong persuasive writing skills with the ability to express ideas logically and critically;
7. Willingness to serve as an expert consultant for three consecutive years.

Licensee expert consultants are paid $35 per hour for a maximum of five hours for case review and preparation of the expert opinion, and $35 per hour plus expenses if called to testify at an administrative hearing. Doctor expert consultants are paid $150 per hour for written opinions or $200 per hour for oral opinions. Expert consultants participate in anywhere from two to ten cases a year.

If you meet the qualifications listed above and are interested in working with the Board as an Expert Consultant, you are encouraged to fill out the Expert Consultant Application form and mail it to the Board at P.O. Box 944226, Sacramento, CA 94244, Attn: Sherrie Anderson–Mehler.

Click here for the Expert Consultant Application form

Click here to view our Enforcement Statistical Overview!

Consumer Complaint Process

The Board of Barbering and Cosmetology handles complaints involving: gross negligence and/or incompetence; unsanitary conditions in establishments and schools of barbering, cosmetology, and electrology; unlicensed practice of barbering, cosmetology, and electrology; and misrepresentation/false advertising of services.

Complaints which provide detailed information can be addressed more efficiently and effectively. A complaint can be filed anonymously; however, the Board may have a difficult time investigating these complaints. If the Board is unable to obtain documentation or evidence of the complaint allegations, the Board may not be able to pursue the complaint.

• Gross Negligence and/or Incompetence complaints should include: the establishment name and address, the operator's name and license number, details of the incident, photographs, medical records, and receipt for services.
• Unsanitary Condition complaints should include: the establishment name and address along with a detailed description of the unsanitary conditions at the salon or school and if applicable the station where you saw the violations.
• Unlicensed Activity complaints should include: the establishment name and address, unlicensed operator's names, and days of the week and time of day the unlicensed operator(s) are performing services.
• Misrepresentation/False Advertising of Service complaints should include: the establishment name and address along with a detailed description of alleged violation.

All complaints must be submitted to the Board of Barbering and Cosmetology in writing.

Complaints may be submitted:

Electronically through BreEZe.

or

By U.S. Mail using a Consumer Complaint Form (Korean) (Spanish) (Vietnamese) or other written document addressed to:

Board of Barbering and Cosmetology
P.O. Box 944226
Sacramento CA, 94244–2260

To register comments/complaints about the Board of Barbering and Cosmetology, use the Citizens Complaint Form (Korean) (Spanish) (Vietnamese).

For more information on Board–regulated services, how to prepare for a service, what to do if you are injured, and filing a complaint, please read the Consumers Receiving Board Services and Filing a Complaint flyer – also available in Korean, Simplified Chinese, Spanish, and Vietnamese.

Consumers may also seek assistance with complaint resolution with the local Better Business Bureau (BBB) where the business is located. For additional information or to find the local BBB, please visit the BBB website.

Petition for Reinstatement of a License Information Packet (Korean) (Spanish) (Vietnamese)

Disciplinary Actions Taken such as Probation, Suspension, and/or Revocation

• Milpitas Massage College (Milpitas)
  Accusation, 02/07/2023
  Default Decision and Order, 04/14/2023

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